Privacy Policy

Last Updated: 03-02, 2026

This Privacy Policy describes how Sierra ELD LLC (“Company”, “we”, “us”, or “our”) collects, uses, stores, and protects information obtained through our website, software, dashboards, mobile applications, APIs, and related services (collectively, the “Services”).

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1. Information We Collect

We may collect the following categories of information:

• Company and account information (company name, contact details)
• User credentials and access identifiers
• Driver and vehicle identifiers provided by the User
• ELD-related operational data (HOS events, timestamps, logs)
• Device identifiers and technical diagnostics
• Support communications and correspondence

We collect only the information reasonably necessary to provide, maintain, and improve the Services.

2. How We Use Information

Information collected is used to:

• Provide and operate the Services
• Maintain system integrity and security
• Respond to support requests and communications
• Comply with applicable legal and regulatory obligations
• Improve functionality, reliability, and performance

3. No Sale of Personal Data

Sierra ELD LLC does not sell, rent, or trade personal information to advertisers or marketing networks.

4. User Responsibility for Data

Users are solely responsible for:

• Ensuring they have legal authority to submit driver or company data
• Obtaining any required driver consents
• Compliance with employment, privacy, and labor laws

Sierra ELD LLC assumes no responsibility for unlawful or unauthorized data provided by Users.

5. Data Retention

Data may be retained as necessary to:

• Provide ongoing Services
• Meet FMCSA or other regulatory recordkeeping requirements
• Resolve disputes or enforce agreements
• Maintain system integrity and audit trails

6. Data Sharing & Third Parties

We may share data only in the following circumstances:

• With service providers performing services on our behalf
• When required by law, subpoena, or government request
• To protect the rights, safety, or property of Sierra ELD LLC or others

We are not responsible for the privacy practices of third-party services or integrations used by the User.

7. Data Security

We implement commercially reasonable technical and organizational measures to protect data. However, no system can be guaranteed to be 100% secure, and Users acknowledge and accept this risk.

8. Cookies & Tracking

We may use essential cookies or similar technologies necessary for authentication, security, and basic analytics. We do not use invasive tracking or behavioral advertising cookies.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and become effective upon publication.

11. Contact Information

If you have questions about this Privacy Policy, contact us at:

Sierra ELD LLC
10998 Leadbetter Rd, Ste 4
Ashland, VA 23005, USA
support@sierraeld.com